What are Advantages and Disadvantages of Bugzilla?

There are many bug tracking systems at present. A bug tracker is an inherent part of any web site testing, desktop testing or mobile testing. Each bug tracking instrument has its characteristics, strengths and weaknesses. One of popular bug trackers is Bugzilla. Any software testing company knows that it has been on the market for more than 15 years and has reputation of good open source bug racking tool. Many testers have been working with it for years. Bugzilla became a kind of standard and other error tracking systems are often compared to it. A lot of software testing experts find that Bugzilla is best for mobile application testing, desktop testing or web site testing when the project is small. The Advantages of Bugzilla are:
  • it is an open source widely used bug tracker;
  • it is easy in usage and its user interface is understandable for people without technical knowledge;
  • it easily integrates with test management instruments;
  • it integrates with an e-mailing system;
  • it automates documentation.
Not all testers like to work with Bugzilla. Some of them find that its interface is too sophisticated, complain that it is hard to manage the logged in errors and that there are many defects in code of this instrument.  Source : QATestlab