In January 2012, Infopulse’s corporate quality assurance and security management system was successfully audited according to ISO 9001:2008.
The company’s workflow was acknowledged to be completely meeting the standard, and based on the audit results it was resolved to extend the certificate.
Infopulse was highly praised by the auditors. A special mention was made of the following aspects of the Company’s quality assurance and security management system:
- complete implementation of the process approach
- application of enhanced customer satisfaction monitoring process
- risk management methodology implementation.
The auditors’ positive feedback and the acknowledgement of the merits of Infopulse quality and security management systems show the positive dynamics of the company development.
