TEAM International proudly announces being certified within Capability Maturity Model Integration Level 3. It took the company a year to adjust its business and operational strategies as well as corporate culture and set of policies to CMMI standards and requirements for the purpose of reaching a higher level of customer satisfaction. The CMMI implementation process involved three TEAM software development departments – CA, QA and development – and a wealth of internal and external resources.
CMMI Level 3 means that an organization possesses a set of defined and standardized processes established and is subject to a degree of improvement over time. CMMI 3 appraisal proves that TEAM International has all of the software development processes put in place and is now able of maximizing its customer satisfaction rates. It also means that all projects executed by TEAM International comply with the standardized guidelines and are very flexible, which is characteristic of quality and efficiency of delivered services.
The key implication of CMMI 3 certification on TEAM International consists in the ability of the corporate project management to establish and mandate the process objectives and make sure these objectives are addressed in a proper way.
In order to get CMMI Level 3 appraisal, TEAM International had to prove to the assessment team, authorized by the Software Engineering Institute (SEI), that it has the following process areas adjusted and put in place:
- Line project processes (performed one by one): requirements analysis, design, coding, testing and project closure;
- Umbrella project processes (performed during the project lifecycle): project planning, estimation, review, process and product QA, configuration management, project monitoring and control;
- Organizational umbrella processes (performed at the organizational level): infrastructure management, process development and improvement, training, metrics, purchase, client engagement, decision analysis and resolution.
All these processes were assessed as compliant with the CMMI 3 requirements.
Today TEAM International is one of the few offshore outsourcing services providers operating in Ukraine that possesses CMMI Level 3 certificate.