Europe has enormous potential for development of IT Outsourcing industry. This region will definitely keep the appreciation of the customers from all over the world for yet another decade. It will attract new clients by professionalism of the experts, low labor cost, friendly legislation as well as by geographical vicinity and cultural connection to the Western Europe.
Main indicators of IT Outsourcing industry development (market volume, number of professionals, number of companies) take Central and Eastern Europe to the level of such global outsourcing centers as India, China, and Russia.
Research objectives and methodology:
The main objective of this research conducted by the Ukrainian Hi-Tech Initiative with the support of ITONews.eu, Baltic Outsourcing Association, JNN Consult Ltd and Employers’ Association of the Software and Services Industry is formation of the complete view on the potential of CEE region – the promising cluster for nearshore IT Outsourcing for the Western European countries and offshore IT Outsourcing for the US.
The data presented in this research have been derived from collected and processed third party information, individual interviews with the representatives of associations and companies involved into IT Outsourcing as well as the views of independent experts.
The research was conducted in August – February 2007-2008. National IT Associations and largest IT companies from 16 countries of the region kindly responded to the research.